Superhost 7-Step mentoring
helping Short-term vacation Rental Hosts reach 5-star potential
We are Superhost Ambassadors, offering short-term and vacation rental marketing strategies and guest experience tools to help property rental hosts optimize return-on-investment (ROI) and cultivate more 5-star reviews.
As expert storytellers, stagers, and interior designers, we've mastered a 7-step approach to deliver short-term vacation property rentals into outstanding guest experiences.
Our most successful short-term vacation rental property, Spahaus 7 Mont Tremblant, is a coveted destination, earning us the esteemed title of Superhosts on the short-term rental platform Airbnb.
In a short time, we've garnered over 125 reviews, all 5-stars, and have been awarded "Guest Favourite" for offering one of the most loved homes on Airbnb.
Our mentoring approach to rental hosts is unique. You get us - experienced entrepreneurs, brothers, real people. One-on-one guidance.
Don't know where to start? We do.
Scroll for details about our Superhost 7-Step Mentoring for Short-Term Vacation Rental Hosts.
-
We’ve been reviewed over 125 times with 5-stars, and are a “Guest favourite” and Superhost on Airbnb, having one of the most loved short-term vacation rental (STR) homes. Over half of our annual STRs have returning guests which speaks to how we are trusted to deliver an exceptional guest experience at each and every stay.
01: A Trusted Experience
As successful short-term vacation rental hosts and entrepreneurs, we take meticulous care and attention when presenting our properties, experiences and services to our guests. We have mastered key hosting practices and strategies that have quickly converted our STR business to hundreds of 5-star guest experiences, returning guests, and new revenues.
02: A Small Investment with Quick Pay-Offs
When we started our short and long-term rentals, we were looking for mentors and coaches who had mastered the short-term vacation rental and property management business; experienced professionals who would be willing to show us the way. At that time, we would have paid really anything to have someone work with us 1 on 1 to help setup our STR business and see us to the finish line. We knew that the small investment of hiring a mentor would pay off in just a few rentals.
To this day, these mentors and services don’t really exist. Until now . . .
Our 7-Step Mentoring Program for Short-Term and Vacation Rental Hosts is thoughtfully developed specifically for you to help enhance, grow and transform certain areas of your rental business that need to be elevated.
03: Sharing Our Marketing Knowledge
We’ll refine your STR booking details, property and space descriptions, choice of photos, amenities, selling points, guest presentation guidebooks, operational manuals, house rules, and rental calendar availability and pricing - giving you confidence that the rare gem you want to proudly share with the world is presented and positioned in a polished way (and as it’s meant to be).
-
Our pricing is reflective of the value and expertise we bring to each mentoring project.
The Superhost Mentors 7- Step Coaching Program to elevate short-term and long-term property hosts is a thorough, in-depth program where we coach and help you develop and deliver an exceptional short-term vacation rental listing that is unique to you and your brand. We expect to dedicate a minimum 60 hours to your project.
Based on your project’s complexity and scope, our Hosted Stays 7-Step Mentoring program is priced around $7,500 (CDN). Once we receive your rental project details, we will provide you an accurate estimate for our mentoring and coaching.
Alternatively, for those who wish to simply purchase and download our digital Guidebooks and Templates for Short-Term and Vacation Rentals, to customize and apply to your STR listing and business, they start below $60 (CDN) per template.
-
For those short-term and vacation rental hosts who would prefer to develop the marketing and operational aspects of short and long-term renting on their own, we have created a suite of Guidebooks and Templates.
Developed by us, The Superhost Mentors, the entire 5-star digital library of guidebook templates for short-term vacation rental hosts is undoubtedly a game-changer for property hosts across various platforms like Airbnb, VRBO, and Booking.com. With drag-and-drop layouts, pre-written scripts and graphic design recommendations, hosts can effortlessly create visually stunning materials for their guests. Explore Guidebooks and Templates for Short-Term Vacation Rentals.
Download Guidebooks and Templates for Short-Term Vacation Rentals.
-
Coming soon.
preview guidebooks + templates for short-term vacation rental hosts
What’s main problem short-term rental (STR) hosts face when creating welcome guidebooks for their guests? They take a lot of time and effort! Luckily, we have created 9 ultimate guidebooks, templates and professional scripts to elevate the marketing, communication and operational materials for short-term rental hosts.
Developed by The Superhost Mentors, this 18-page Guest Welcome Guidebook Template, designed in Canva, is a game-changer for STR hosts!
Developed by The Superhost Mentors, the entire 5-star digital library of guidebook templates for short-term vacation rental hosts is now available.
7-step mentoring COURSE for short-term vacation rental hosts
program Deliverables
Guests need to easily imagine themselves in your rental space and experience, and a top-tier short-term rental (STR) listing that reads 5-star must have your unique story and personality.
01: Tell Your Short-term rental (STR) Story
-
Before building your new short-term and vacation rental property listing (or making a transformational refresh to an existing STR listing), we’ll help you discover what you currently have, ignite exactly what you want to offer and, most importantly, help you to understand and uncover why you’re doing it. This review will allow us to help you tell your unique story and establish your short-term vacation rental brand.
A rental listing that accurately describes the features and amenities available to your guests while weaving in your story, establishes an important baseline for the start of your STR listing.
02: Build Your STR Listing
-
We’ll help you refine your short-term and vacation rental booking details, property and space descriptions, photos, amenities, selling points, house rules, guest experience and operational Guidebooks, calendar availability and pricing - giving you confidence in the rare gem you want to proudly share with the world.
In our years of experience in developing and presenting our short-term vacation stays, we have mastered precisely the things what you should plan to have in your STR space.
03: CURATE & Design YOUR sTR SPACE
-
We’ll help you determine the choice of existing furnishings and placements and review a list of room-by-room essentials for your short-term vacation rental to ensure your guests have everything they need to feel right at home and enjoy an elevated stay. We’ll use our own The Superhost Mentors Product Staging Sourceguide that contains a listing of over 175 household and design items we’ve placed in our own short-term vacation rentals, to share with you.
How the STR property flows and impeccably operates creates a series of guest “wow” moments. In our STRs, we are praised by our guests on the extras we provide that drive 5-stars.
04: Always offer the extras in your STR
-
We’ll help you refine the “bonus” amenities you have to offer in your short-term vacation rental, and how to develop instructions on WiFi, content streaming, security services, safety essentials and emergency contacts. From there, we’ll show you how to organize and put the information into Guest Welcome and Property Operational Guidebooks that your guests can easily reference during their stay.
Whether you live close or further afoot from your short-term vacation rental, you’ll need rental property service teams and trades that you can rely on for maintenance or emergencies.
05: Secure your STR Property Team
-
Short-term vacation rental property management service teams includes cleaners, electricians, plumbers, general contractors, outdoor maintenance crews (grass, snow, pool/spa) and locksmiths. Ion this step, we’ll provide you with Housekeeping and Spa Maintenance Guidebooks to assist your team.
Guests expect top-tier STR hosts to have first-hand, “insider” knowledge of the best restaurants and activities in your area. Share your local experiences you want guests to have.
06: Connecting Guests to your STR world
-
Based on experience taken from our own 5-star short-term rental vacation stays, we’ll help you consider and determine what items should be on your itinerary list and how to present it in an Itinerary Guidebook so that guests trust and see you as a local “insider”.
Our short-term vacation rental properties are highly rated as "guest favourites" on platforms like Airbnb due to our timely and effective communication with guests.
07: guest STR communication strategy
-
We have developed smart and tested communication strategies for short-term vacation rental hosts that are clear, reveal just the right amount of detail, and are inserted into templates that activate on automated schedules.
our communication is one of the most significant assets to a top-tier STR hosted experience.
With you, we will curate your STR communications strategy so that it suits your rhythm, schedule, and tells your story.
“Our approach is just different from all the rest. You get us, experienced entrepreneurs, real people. One-on-one guidance.”
Shop Our Best Selling guidebooks + Templates for short-term rental hosts
-
![Brad and Shawn Hernden at Saint Sauveur Quebec_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts]()
Through the Years
As expert storytellers, experienced stagers and unique interior designers and short-term rental hosts, our journey as been special and fun.
-
![Spahaus 7 Tremblant Quebec_Living Room with Couch from Mitchell and Gold and West Elm Pillows_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Expert]()
Vacation Rentals
We co-own real estate properties that have propelled us to become successful short-term vacation rental Airbnb and VRBO Superhosts.
-
![Front 41 Street Stratford Canada_Fireplace Closeup with Saltillo Tile_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts]()
About Us
Learn about us as STR hosts and designers. Tell us about you. We would love to know what products and services you like.
-
![Spahaus 7 Tremblant Quebec_Side View of Vacation Cabin/Chalet with Architectual Doors by Alumilex_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts]()
Design Projects
Our real estate, STRs and design projects have become the dots that connect and bring us back to one another, as twin brothers.
-
![Aerial View of Natural Wood Stumps in 3 Colors Tangerine Grey and White by Brad Hernden and Dave Horenberg of Wildview Farms and Industries_Sold byThe Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts]()
The Stump Shop
Wildview Farms and Industries, located in Canada, specialize in crafting natural wood stumps for indoor and outdoor living.
-
![The Superhost Mentors Brad + Shawn Hernden on the Cover of House and Home Magazine Canada May 2011_Awarded Best Kitchen_Pictured Here in the Lobby of their residence at 41 Front Street Stratford Canada_ Elevïn Design Group]()
Awards
Our design projects and short-term vacation rentals have been recognized in Canadian House and Home and Now Magazine.
-
![A peach coloured cover page of a Guidebook + Template package for Short-Term Rental and Vacation Hosts Developed by The Superhost Mentors Brad and Shawn Hernden]()
Host Templates
We’re now sharing our complete suite of game-changing STR guidebooks, templates and scripts to other rental hosts.
-
![A round smoked glass dining table with white steel TipToe legs and white oak base_at Quartier General Montreal_designed by Brad + Shawn Hernden_The Superhost Mentors for Elevïn Design Group]()
1:1 Mentoring
We have mastered a 7-step approach to help short-term vacation rental hosts reach their 5-star potential! We’ll coach you from start to finish.
