ABOUT US
We’re Canadian twin brothers, founders of Elevïn Design Group and Elevïn Hosted Stays - a portfolio of short-term rental properties. In this industry, we’re known as The Superhost Mentors.
Way before our journey began in delivering vacation rental experiences, we had a shared passion for real estate and residential design projects, and they served as the thread that always connected us to each other.
This led to the launch of Elevïn Design Studio - a full-service interior design firm that also specializes in Accessory Dwelling Unit (ADU) development.
Our Studio’s signature aesthetic blends timeless design, soulful creativity and elevated comfort.
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1984: First trip to the Laurentians
Our family of two parents and 3 sons, has been travelling to the Canadian Laurentians for over 30 years. What started out as winter ski vacations to Tremblant, Quebec and Sommet Saint-Sauveur, have turned into summer hiking, biking and water adventures as adults.
Simply, the Tremblant region and French culture is magic. The people are jovial, love life differently than the rest, and are welcoming.
Our fond memories of Quebec are of tiny villages and towns, relatively undiscovered communities to others, ringed with water-side cottages and smokey chimneys.
Our time in « La Belle Province » has left a fingerprint on our souls. So much so that as brothers, we built a luxury Scandinavian chalet on the north side of Tremblant, at the end of 2017.
To this day, you’ll see us there, living the tradition of quality time spent with family, and admiring the richness and simplicity of french culture.
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2005: Twin Pines
In August of this year, Front Street became the first property as brothers, we owned together. The home was built in 1909 and over the years, has had only a handful of owners.
We call it Twin Pines.
This home is special to us as we purchased it from the Betty and Don Lee, who are close friends of the family. As young children, we essentially grew up in this house on weekends and throughout summers, enjoying a beautiful friendship with their daughter, Jen.
As youngsters, the Lee home was filled with wonderful art, colourful stained glass, and furnished comfortably with deep corduroy, tuxedo-armed sofas, and plush carpet.
Over this years, while we have moved to update the interiors, the comfort and contemporary vibe of this Edwardian gem remains.
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2011: House and Home, Best Kitchen
In the fall of 2010, we received a call from an editor at Canadian House and Home that we had been chosen as having the Best Kitchen, in the magazine’s annual contest seeking most interesting clever, crafty and style-savvy young entrepreneurial designers.
Our design starting point was a darker, 170-sq.-ft. kitchen with unfinished walls, 50’s built cabinets and a Formica backsplash. Our goal was to modernize the kitchen while maintaining the warmth and charm of the 1909 house.
We swapped out the old cabinets for charcoal-painted cupboards, and replaced a plaster ceiling with square-channel select-grade wood pine slats.
What H&H loved was, “how all the elements of a classic hardworking kitchen are integrated with stylish details, showcased against on-trend dark cabinetry and a wood ceiling.
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2012: Urban Condo at King West, Toronto
Our first urban purchase was a 550 sq.-ft. condo in the Victory Lofts of Toronto’s King Street West, located between Spadina Avenue and Bathurst Street.
Featured in NOW magazine for its stylish interior design and as an example of ideal condo living in the city’s bustling entertainment and financial district, this rare gem was a beautiful and bright, third level pied-à-terre tucked behind the historic Patagonia building.
At the time, Shawn had moved to Toronto for work. Prior to the purchase, we viewed only a handful of potential properties. This one spoke to us as it had a wide open floor plan, spanning a twenty-foot wide stretch with floor-to-ceiling windows, and an additional 400 sq.-ft. outdoor terrace with a cantilevered, shaded area and privacy screens.
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2016: Lac-Supérieur and Spahaus 7
In August of this year, we started on a journey to create what’s become, the first development project we, as brothers, ever worked on together from new design to development.
That summer, I picked Shawn up from his condo in Toronto, bikes strapped to the back of our white VW Beetle and we were off to a place called Lac-Superieur in Quebec (with a quick stop in Montréal). At the time, our only intention was to vacation in a new spot, off the beaten path of the pedestrian village at Tremblant, where we had stayed and skied in the winter as children.
One of the mornings, while out on the lake, a development in the mountains adjacent to the condo where we stayed caught our eye. Scandinavian chalets nestled in the forest.
To our fortune, a few undeveloped lots remained in what was to finish as a 21-chalet development. From what I can recall, we quickly bought, choosing lot number 7, with the vision to short-term rent our home, and vacation ourselves in the open spots.
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2017: Spahaus 7 Construction Begins
The month of June kicked off the development of our Scandinavian chalet . We were keen to create French-Scandinavian-inspired interiors that seamlessly paired with the original cabin concept by Montreal’s YH2 Architecture. Fortunately for us, we had a builder who was like-minded to leave as much of the forest and land undisturbed.
The design build phase was completed over a 6-month period into late 2017, with great attention paid to every detail. Our goal was to create a 1,300 sq.-ft. chalet that was simplistic, minimalist and highly functional. With over 44 amenities inside, each design choice was made with great intention and purpose.
The project finished in December of that year, and our short-term vacation rental business launched shortly thereafter.
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2018: Hosted Stays and Experiences
As the construction of our Scandinavian chalet, Spahaus 7, moved forward in 2017, we quickly moved to develop our short-term rental listing, writing, re-writing and describing every amenity and detail we wanted guests to know they would experience when hosted by us. Our mission was to offer a memorable experience that was an extension of who we are as brothers, and one that would allow the guest to connect with what was passionately curated for them.
Hosted stays and experiences are dear to our hearts. Not only are we able to share our vacation home with others we’ve really only met virtually, but a whole new world of professional opportunities have opened for us.
We learned to be expert storytellers, experienced stagers and listing content creators, and we are now sharing our mastered a 7-step approach to mentor others who wish to list a hosted stay experience.
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2022: Quartier General, Montreal
Midway through 2020 into 2021, Shawn lived in Montréal, in an area called Little Burgundy-Griffintown West. Here you’ll find the calming banks of the Lachine Canal, kilometres of pedestrian walking and bike paths, and quick connections to Montréal’s Old Port.
On a spring day, Shawn happened upon the sales office of lux condo developers Prével. About to be constructed was Quartier Général, a lively condo project bisected by a pedestrian lane, green alleys and friendly shops.
Knowing he’d want to return to Montréal when on periodic tour breaks from Cirque du Soleil, Shawn inquired about the purchase of a 2-bedroom unit.
Bordered by industrial red-brick buildings and newly-built residential flats, we moved to develop a fully furnished 2 bedroom, corner suite corner on the 7th floor of Quartier General.
With 270 degree views of the cityscape and Lachine canal, the condo’s bright and open floor plan has become our residential headquarters in Montréal.
Shop Our Best Selling guidebooks + Templates for short-term rental hosts
We’re now publicly sharing our complete and comprehensive 5-star Elevïn Hosted Stays digital library of communication, operational and guest experience templates and guides for short-term and vacation rental hosts, in one huge bundle!
With over 1,000 of hours spent mastering and producing these marketing, guest communication and operational guides and templates, we want you to experience in your rental business the transformation in workflow, productivity and 5-star presentation to guests we have experienced!
Our stunning templates for short-term and vacation rentals include drag and drop layouts, pre-written scripts and graphic design recommendations. Add your branding, customize the text and your guest presentation material is complete! Present yourself to guests in a polished and graphically-beautiful way.
Struggling with guest communication for your short term and vacation rental? You're not alone. Nearly a quarter of all short term rental hosts feel the same.
Guests demand prompt and informative communication, and from the moment they book your property, they're eager to plan and anticipate their stay.
As platforms like Airbnb place a high priority on guest communication responsiveness, short-term and vacation rental hosts are expected to answer 90% of guest emails within 24 hours to maintain high ratings and achieve Superhost status. By promptly addressing guest inquiries and concerns, hosts can enhance the overall guest experience, build trust and improve their reputation on booking platforms.
Lost on what to say? Not a problem! Our comprehensive series of 8 Essential Guest Email Scripts + Templates for Short Term and Vacation Rentals will guide you on what to send to guests, from the moment they book to the day they depart!
Designed to simplify your messaging (and to provide you with example scripts), our templates allow you to effortlessly add your property information, infuse your brand's personality and hit send!
Game-changing Guidebook Templates for short-term and vacation rental hosts!
As the first guest experience guidebook in the series created by The Superhost Mentors, this 18-page guidebook is designed within Canva. With its user-friendly interface and drag-and-drop functionality, rental hosts can effortlessly create visually appealing guidebooks to showcase their properties to potential guests.
Pre-written example scripts prompt you to think about what you should say, describing the overview of a stay, all of the “high-level” selling points of the rental and to consider a quick pick list of key contacts. Your guests will eagerly seek out this Guidebook upon their arrival, ensuring a smooth and memorable stay experience.
As a 5-star Superhost, guests expect nothing less than insider knowledge when it comes to the best experiences in the area. At one of our short-term vacation rentals, Spahaus 7 Tremblant, we take pride in curating the ultimate guest experience, not just through our hospitality but also by offering a comprehensive guide to the local gems.
Our Itineraries Guidebook for short-term and vacation rentals is meticulously crafted to provide guests with daily recommendations for dining and exploration. From charming bistros to adrenaline-pumping adventures, guests want to be “in the know”.
What sets our guidebook apart from others on the market is its versatility. We don't just hand you an empty template with graphics. In each of our six main chapters, we provide you with prompts on what to write, with real-life examples from our own short-term vacation rentals. We take the guesswork out of knowing how to graphically organize and script your Itinerary Guidebook!
The Product Staging Source Guide by the Superhost Mentors is a vital resource for rental hosts seeking to create inviting and memorable guest experiences.
This sourceguide is your comprehensive toolkit for short-term and vacation rentals, featuring over 125 household and design items meticulously curated for hosts. From dishes to bakeware, closet organizers to bedroom essentials like pillows, duvet covers, and reading lights, each item is accompanied by vendor sources and shopping links for effortless procurement.
Our Product Staging Sourceguide will help to seamlessly blend your distinctive design style with the essential creature comforts desired in a short-term and vacation rental, ensuring that each stay leaves a lasting impression.
As short-term and vacation rental Superhosts, we have been reviewed hundreds of times and are “guest favourites” because we excitedly connect our guests to all of the wonderful amenities included in our hosted stays and experiences.
Amenities are invaluable "bonuses" that enhance the value of your short-term and vacation rental offerings. From detailing the charming, safe neighbourhood to listing every room amenity, our Amenities Guidebook demonstrates how to anticipate your guest needs. Ultimately, you want to avoid the guest having to ask, “do I have to bring my own hairdryer?”
With our Amenities Guidebook Template, our goal is for guests to uncover the magic in both our spaces and the unique amenities provided.
As vacation rental, corporate and executive stay Superhosts, we have been reviewed hundreds of times and are “guest favourites” because we strategically connect and patiently teach our property support teams how we want our stay to unfold for guests. Spa maintenance professionals are significant supports to the successful staging and clean presentation of our hot tubs.
The Spa/Hot Tub Maintenance Guidebook provides scripts to help you describe what to share with your spa maintenance team and when to say it. You’re given real life example templates of team communication messages, job duties, maintenance checklists and logs so you can simply edit and adapt to your own unique operations.
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Through the Years
As expert storytellers, experienced stagers and unique interior designers and short-term rental hosts, our journey as been special and fun.
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Vacation Rentals
We co-own real estate properties that have propelled us to become successful short-term vacation rental Airbnb and VRBO Superhosts.
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About Us
Learn about us as STR hosts and designers. Tell us about you. We would love to know what products and services you like.
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Design Projects
Our real estate, STRs and design projects have become the dots that connect and bring us back to one another, as twin brothers.
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The Stump Shop
Wildview Farms and Industries, located in Canada, specialize in crafting natural wood stumps for indoor and outdoor living.
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Awards
Our design projects and short-term vacation rentals have been recognized in Canadian House and Home and Now Magazine.
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Host Templates
We’re now sharing our complete suite of game-changing STR guidebooks, templates and scripts to other rental hosts.
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1:1 Mentoring
We have mastered a 7-step approach to help short-term vacation rental hosts reach their 5-star potential! We’ll coach you from start to finish.
In this Guest Experience system, we unveil our proven strategies for launching, presenting and operating a 5-star guest experience in your short-term vacation rentals hosted on Airbnb and other platforms.
Guests who can easily envision themselves in your rental are more likely to book without hesitation and will excitedly share with their friends that they're staying with you.
Our 7-step approach is a comprehensive 39-page manual with worksheets that guide you in telling your story, crafting a standout listing, planning your space, securing operational teams and optimizing guest communication. You'll gain the essential tools to create an inspiring hosted stay experience that excites both your guests and you as the owner or property manager.
As part of this system, you’ll receive all 8 of our vacation rental Guidebook Templates to successfully support and implement your own 5-star Guest Experience strategy!