7-step guest experience mentoring course

FOR AIRBNB + VACATION RENTAL HOSTing

30 hour course, one-on-one coaching

When we began our journey as Airbnb hosts, we longed to connect to an experienced mentor who would help us grow our business. We knew that even a small investment in support could lead to significant returns after just a few rentals.

Now, we draw on our real-life hosting experiences to help other hosts excel in the guest experience on platforms like Airbnb and VRBO.

In our 30-hour mentoring course, you will receive one-on-one coaching from us - experienced entrepreneurs and brothers who are real people dedicated to your Guest Experience success on Airbnb and other short-term vacation rental platforms.

7-step guest experience mentoring COURSE deliverables

Spahaus 7 Tremblant Quebec_IKEA Outdoor White Tub Chairs overlooking Beachcomber Spa in Forest_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts

We’ll help you create an exceptional listing that resonates with potential guests, allowing them to easily envision themselves enjoying their stay in your welcoming space.

01: Tell Your Story

Spahaus 7 Tremblant Quebec_Living Room with Couch from Mitchell and Gold and West Elm Pillows_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts

We’ll assist you in crafting and refining your listing, ensuring that guests see the best aspects of the exceptional gem you’re eager to share with the world.

02: Build Your STR Listing

Front 41_Fireplace Wideshot with West Elm Leather Chair_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts

03: Design YOUR SPACE

We’ll help you select furnishings and essential items for your short-term vacation rental, sharing our Rental Staging Product Sourceguide.

Spahaus 7 Tremblant Quebec_Beachcomber Spa in Winter_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts.jpg

04: ESTABLISH the extras

We’ll review your “bonus” rental amenities and create clear instructions. We’ll organize the information into Guest Welcome and Property Operational Guidebooks for easy guest reference.

Quartier727 Montreal Prevel_Built In Desk with Lamp from IKEA_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts

Having reliable service teams for property rental maintenance and emergencies is essential. We’ll help you identify the right team members and how to communicate your rental expectations effectively.

05: Secure your Team

Quartier727 Montreal Prevel_Bike Trails and Bridge in Montreal_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts

06: guest itineraries

With you, we’ll curate an itinerary list and present it in an Itinerary Guidebook. This will establish you as a trusted local “insider,” enhancing your guests' experience.

Spahaus 7 Tremblant Quebec_Yellow Loungers Overlooking Lac-Superieur Tremblant and Laurentian Forest_The Superhost Mentors for Elevïn Hosted Stays_Short Term Rental and Vacation Experts

We’ve developed effective communication strategies for short-term vacation rental hosts that are clear, detailed, and integrated into automated templates.

Strong communication is a key asset for a top-tier STR experience. Together, we’ll curate a communication strategy that aligns with your rhythm and tells your story.

07: guest communication strategy

frequently asked questions

  • We’ve been reviewed over 125 times with 5-stars, and are a “Guest favourite” and Superhost on Airbnb, having one of the most loved short-term vacation rental (STR) homes. Over half of our annual STRs have returning guests which speaks to how we are trusted to deliver an exceptional guest experience at each and every stay.

    01: A Trusted Experience

    As successful short-term vacation rental hosts and entrepreneurs, we take meticulous care and attention when presenting our properties, experiences and services to our guests. We have mastered key hosting practices and strategies that have quickly converted our STR business to hundreds of 5-star guest experiences, returning guests, and new revenues.

    02: A Small Investment with Quick Pay-Offs

    When we started our short and long-term rentals, we were looking for mentors and coaches who had mastered the short-term vacation rental and property management business; experienced professionals who would be willing to show us the way. At that time, we would have paid really anything to have someone work with us 1 on 1 to help setup our STR business and see us to the finish line. We knew that the small investment of hiring a mentor would pay off in just a few rentals.

    To this day, these mentors and services don’t really exist. Until now . . .

    Our 7-Step Mentoring Program for Short-Term and Vacation Rental Hosts is thoughtfully developed specifically for you to help enhance, grow and transform certain areas of your rental business that need to be elevated.

    03: Sharing Our Marketing Knowledge

    We’ll refine your STR booking details, property and space descriptions, choice of photos, amenities, selling points, guest presentation guidebooks, operational manuals, house rules, and rental calendar availability and pricing - giving you confidence that the rare gem you want to proudly share with the world is presented and positioned in a polished way (and as it’s meant to be).

  • Our pricing is reflective of the value and expertise we bring to each mentoring project.

    The Superhost Mentors 7- Step Coaching Program to elevate short-term and long-term property hosts is a thorough, in-depth program where we coach and help you develop and deliver an exceptional short-term vacation rental listing that is unique to you and your brand. We expect to dedicate a minimum 60 hours to your project.

    Based on your project’s complexity and scope, our Hosted Stays 7-Step Mentoring program is priced around $7,500 (CDN). Once we receive your rental project details, we will provide you an accurate estimate for our mentoring and coaching.

    Alternatively, for those who wish to simply purchase and download our digital Guidebooks and Templates for Short-Term and Vacation Rentals, to customize and apply to your STR listing and business, they start below $60 (CDN) per template.

  • For those short-term and vacation rental hosts who would prefer to develop the marketing and operational aspects of short and long-term renting on their own, we have created a suite of Guidebooks and Templates.

    Developed by us, The Superhost Mentors, the entire 5-star digital library of guidebook templates for short-term vacation rental hosts is undoubtedly a game-changer for property hosts across various platforms like Airbnb, VRBO, and Booking.com. With drag-and-drop layouts, pre-written scripts and graphic design recommendations, hosts can effortlessly create visually stunning materials for their guests. Explore Guidebooks and Templates for Short-Term Vacation Rentals.

    Download Guidebooks and Templates for Short-Term Vacation Rentals.

Shop Our Best Selling guidebooks + Templates for short-term rental hosts