Launching and managing a top-performing short-term vacation rental (STR) can be immensely rewarding, but it requires thoughtful planning and execution from the beginning, and a re-setting of approaches along the way. The Superhost Mentors, Brad + Shawn Hernden, share how their 7-step approach to building, promoting and presenting short-term vacation rentals has allowed them to consistently achieve top-tier ratings in their hosted stays.

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Struggling with guest communication for your short term and vacation rental? You're not alone. Airbnb prioritizes guest communication with hosts having to respond to 90% of emails within 24 hours to earn high ratings and Superhost status. Learn the 8 must-have email scripts to enhance guest experiences, build trust and improve your short term and vacation rental host reputation on booking platforms.